bpo

Infosys execs depart after Apple overbilling scandal

Infosys execs depart after Apple overbilling scandal

BPO's CEO and CFO gone, six more to be fired.
Reuters Staff Nov 21 2014, 7:21AM Services
Telkom Indonesia ploughs $11 million into Aussie call centre outfit

Telkom Indonesia ploughs $11 million into Aussie call centre outfit

Acquires majority stake in 600-person firm.
William Maher Sep 29 2014, 7:57AM Services
Accenture office raided

Accenture office raided

Microsoft partner caught up in Chinese regulator probe.
Reuters Staff Aug 7 2014, 1:25PM Software
Salmat slides on Telstra call centre loss

Salmat slides on Telstra call centre loss

May deadline to find new jobs for staff.
Staff Writers Mar 8 2011, 8:48AM Software
Salmat opens new offshoring centre

Salmat opens new offshoring centre

Philippines facility to handle Australian queries.
Liz Tay Sep 10 2010, 8:21AM Finance
BlueScope Steel renews BPO deal

BlueScope Steel renews BPO deal

Renews contract with Capgemini.
Liz Tay Jun 7 2010, 8:44AM Strategy
Aussie HR firm moves into managed payroll services

Aussie HR firm moves into managed payroll services

Firm nets Harvey Norman as a customer.

Lilia Guan Sep 21 2009, 9:16AM Software
Organisations warned over hidden BPO costs

Organisations warned over hidden BPO costs

Business and IT teams must work together on business process outsourcing.
Phil Muncaster Aug 6 2009, 9:25AM Software
HCL opens new development centres

HCL opens new development centres

Indian IT services provider HCL has set up two new development and support centres in Sydney and Melbourne.
Ry Crozier Aug 22 2008, 4:01PM Security
Fuji Xerox Australia acquires KAZ BPO Division

Fuji Xerox Australia acquires KAZ BPO Division

Fuji Xerox strengthens managed services offering. But at what cost to resellers?
Lilia Guan Aug 3 2007, 7:00AM Hardware
Concerto signs Melbourne BPO provider UCMS

Concerto signs Melbourne BPO provider UCMS

US contact centre applications vendor Concerto Software has signed a Melbourne-based business process outsourcing specialist, UCMS.
Fleur Doidge Sep 17 2004, 12:00AM Data centre
Powerlan leaps into BPO with $12m deal

Powerlan leaps into BPO with $12m deal

Software vendor and services provider Powerlan has made its first big leap into business process outsourcing (BPO), forming a wholly-owned subsidiary to win a $12 million tender with OFM Investment Group.
Fleur Doidge Jan 8 2004, 12:00AM Software

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