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Datacom offloads Asia call centres to Convergys

Datacom offloads Asia call centres to Convergys

Maintains Aussie operations.
Joshua Gliddon Apr 4 2013, 1:53PM Services
FBI unmasks LulzSec's Sabu

FBI unmasks LulzSec's Sabu

Authorities also swoop on alleged Stratfor, FBI phone call hackers.
Ry Crozier Mar 8 2012, 8:24AM Security
Number’s up for the Rabid support line

Number’s up for the Rabid support line

Rabid’s good intentions in setting up a support line only went to reveal the true meaning of cell phone
Rabid Reseller Jul 14 2011, 7:22AM Sales & Marketing
AAPT to expand into infrastructure-as-a-service

AAPT to expand into infrastructure-as-a-service

Diversifies hosted business beyond Google's enterprise platform.
Ry Crozier Mar 15 2011, 8:45AM Services
Salmat slides on Telstra call centre loss

Salmat slides on Telstra call centre loss

May deadline to find new jobs for staff.
Staff Writers Mar 8 2011, 8:48AM Software
Skype now free ad-supported software

Skype now free ad-supported software

Targeted audio ads coming your way.
Liam Tung Mar 8 2011, 8:48AM Software
Telstra lays off Ballarat call centre contractors

Telstra lays off Ballarat call centre contractors

Agency tells staff.
Ry Crozier Jan 28 2011, 8:44AM Finance
Interactive launches on-demand call centre

Interactive launches on-demand call centre

Scales to high-volume operators.
Sholto Macpherson Nov 19 2010, 3:51PM Mobility
NSC launches on-demand call centre service

NSC launches on-demand call centre service

Financial model took a year to build.
Sholto Macpherson Sep 29 2010, 2:51PM Mobility
Oakeshott backs Telstra's Grafton employees

Oakeshott backs Telstra's Grafton employees

MP ‘surprised’ at Telstra’s plan to close regional call centre.
Liz Tay Sep 28 2010, 8:04AM Collaboration
Avaya aims call centre products at growing SME market

Avaya aims call centre products at growing SME market

Firm offers dedicated system for call handling.
Dan Worth Jul 21 2010, 8:39AM Collaboration
AAPT to offshore Sydney consumer call centre

AAPT to offshore Sydney consumer call centre

Up to 80 Australian staff could lose their jobs.
Negar Salek Jun 30 2010, 9:53AM Collaboration
Greens aim to make Do Not Call registration permanent

Greens aim to make Do Not Call registration permanent

Do Not Call -- ever.
Liz Tay Mar 18 2010, 2:12PM Sales & Marketing
Microsoft and HP partner to simplify IT environments

Microsoft and HP partner to simplify IT environments

Firms to integrate technology stacks and collaborate on next-gen infrastructure.
Daniel Robinson Jan 14 2010, 9:47AM Software
Avaya improves comms for SMEs

Avaya improves comms for SMEs

New version of IP Office launches, promising improved usability.
Cath Everett Sep 22 2009, 8:12AM Collaboration
Nortel problems no worry for NSC

Nortel problems no worry for NSC

Chapter 11 and potential new owner shrugged off.
Lilia Guan Sep 2 2009, 4:36PM Services
CyTrack forges partner network with Microsoft

CyTrack forges partner network with Microsoft

Opens new channels for products.
Lilia Guan Sep 1 2009, 2:48PM Software
Skype Trojan can log VoIP conversations

Skype Trojan can log VoIP conversations

Symantec sets alarm bells ringing.
V3.co.uk staff Aug 29 2009, 9:29AM Software
Avaya invests in marketing for resellers

Avaya invests in marketing for resellers

Telephony vendor wants to provide partners with marketing edge.
Lilia Guan Aug 27 2009, 2:50PM Software
NSC wins contract with Hobsons

NSC wins contract with Hobsons

Educational provider chooses Sydney-based voice integrator for call-centre product.
Lilia Guan Aug 26 2009, 9:44AM Software

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