communications alliance

New telco industry code will combat transaction fraud

New telco industry code will combat transaction fraud

Introduces stronger customer authentication measures.
Ben Moore Oct 13 2021, 10:19AM Security
Telco complaints trend downward

Telco complaints trend downward

Ten out of 12 participating telcos saw fewer complaints.
Nico Arboleda Aug 13 2021, 11:44AM Telco
Number of telco complaints steadily dropping: TIO

Number of telco complaints steadily dropping: TIO

As issues with troubleshooting and unresolved complaints rise.
Ben Moore Jun 2 2021, 9:37AM Telco
Telcos, govt reach agreement on how to block terrorist content

Telcos, govt reach agreement on how to block terrorist content

In response to the Christchurch terror attacks in 2019.
Nico Arboleda Mar 24 2020, 10:08AM Telco
Comms Alliance seeks compo and clearer data retention regime

Comms Alliance seeks compo and clearer data retention regime

Telco's spend exceeded government grant.
Nico Arboleda Jul 17 2019, 12:08PM Telco
Complaints against Telstra, Optus, Vodafone down

Complaints against Telstra, Optus, Vodafone down

Communications Alliance praises improvement in customer service.
Nico Arboleda Oct 25 2018, 6:46AM Telco
Telco alliance raises concerns with new NBN migration rules

Telco alliance raises concerns with new NBN migration rules

Communications Alliance says some rules may distract from migration.
Nico Arboleda May 18 2018, 11:37AM Telco
Complaints about Telstra, Optus, Vodafone on the rise

Complaints about Telstra, Optus, Vodafone on the rise

Telcos still struggling with NBN, says Communcations Alliance.
Nico Arboleda Apr 23 2018, 11:38AM Telco
NBN service complaints skyrocket 200 percent

NBN service complaints skyrocket 200 percent

While complaints about NBN Co drop.
Nico Arboleda Apr 17 2018, 12:01AM Telco
Telstra, Optus blame NBN amid highest complaints in years

Telstra, Optus blame NBN amid highest complaints in years

Average number of complaints is on the rise.
Brendon Foye Aug 10 2017, 7:27AM Telco
Telco collapse sparks industry review

Telco collapse sparks industry review

More fallout from iBoss, Conec2 saga.
Allie Coyne May 19 2014, 12:21PM Collaboration
Telcos call for data retention clarity

Telcos call for data retention clarity

$500-700 million potential cost to implement.
James Hutchinson Sep 17 2012, 11:27AM Collaboration
ACMA braces for rise in telco complaints

ACMA braces for rise in telco complaints

Things likely to get worse before they get better.
James Hutchinson Oct 11 2011, 2:39PM Collaboration

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