[iinet]

iiNet founder Michael Malone steps down from Superloop

iiNet founder Michael Malone steps down from Superloop

Bevan Slattery resumes chairman role.
Brendon Foye Mar 12 2020, 3:43PM Networking
TPG, iiNet customers hit by brief nationwide outage

TPG, iiNet customers hit by brief nationwide outage

DNS issues identified as the cause.
Nico Arboleda Jan 29 2020, 3:08PM Telco
iiNet blames hardware fault for six-day email brown-out

iiNet blames hardware fault for six-day email brown-out

And on the seventh day, the email was restored.
Simon Sharwood Dec 18 2019, 8:22AM Cloud
iiNet hit by five-day mail outage

iiNet hit by five-day mail outage

No resolution in sight for problems at sub-brand Netspace.
Simon Sharwood Dec 17 2019, 10:47AM Cloud
iiNet ordered to audit systems after NBN migration bungle

iiNet ordered to audit systems after NBN migration bungle

Or risk facing court proceedings and up to $10m in fines.
Nico Arboleda Nov 26 2019, 10:42AM Telco
Optus, iiNet, ranked low in new ACCC survey

Optus, iiNet, ranked low in new ACCC survey

ACCC dishes on which network works best.
Brendon Foye May 8 2019, 6:55AM Telco
iiNet founder reappointed to NBN Co board

iiNet founder reappointed to NBN Co board

Michael Malone to serve three more years.
Nico Arboleda Feb 13 2019, 5:53PM Telco
NBN speeds are improving, but FTTN still lags behind

NBN speeds are improving, but FTTN still lags behind

TPG and iiNet singled out for declining download speeds.
Brendon Foye Feb 6 2019, 10:35AM Telco
Two-thirds of misled NBN customers haven't claimed refund

Two-thirds of misled NBN customers haven't claimed refund

Watchdog urges affected customers to contact providers.
Michael Jenkin Jan 23 2019, 10:26AM Telco
NBN speeds getting faster, but telcos still "underperfoming"

NBN speeds getting faster, but telcos still "underperfoming"

Some customers still can't reach half of their maximum download speed.
Brendon Foye Jul 31 2018, 12:30PM Telco
Telco industry "bar is low" for customer service: ACCAN

Telco industry "bar is low" for customer service: ACCAN

Report finds Telstra, Optus among the lowest for customer service.
Brendon Foye Jul 23 2018, 11:30AM Telco
Another telco cops fine for NBN speed claims

Another telco cops fine for NBN speed claims

MyRepublic joins Telstra, Optus, TPG, iiNet and others pinged by watchdog.
Michael Jenkin Jul 23 2018, 11:17AM Telco
Optus fined $1.5 million over NBN migrations

Optus fined $1.5 million over NBN migrations

Telco made $750,000 by pressuring customers.
Michael Jenkin May 23 2018, 10:45AM Telco
iiNet outage blamed on WA data centre losing power

iiNet outage blamed on WA data centre losing power

Reports coming in from all over Australia.
Nico Arboleda May 2 2018, 12:34PM Telco
FTTN still holding back ISPs: ACCC

FTTN still holding back ISPs: ACCC

Major telcos now reaching 80-90 percent maximum plan speeds.
Nico Arboleda Mar 29 2018, 10:22AM Telco
iiNet and Internode agree to refund customers with slow NBN speeds

iiNet and Internode agree to refund customers with slow NBN speeds

Offering refunds to 11,000 customers.
Brendon Foye Mar 20 2018, 1:03PM Telco
TPG lost $21 million in margin from NBN migrations

TPG lost $21 million in margin from NBN migrations

Profits fall but telco upgrades guidance.
Michael Jenkin Mar 20 2018, 10:25AM Telco
iiNet confirms closure of Melbourne office

iiNet confirms closure of Melbourne office

Staff offered redundancies as ISP streamlines.
Michael Jenkin Mar 30 2017, 6:15AM Telco
iiNet customer base bounces back

iiNet customer base bounces back

Nears 1 million broadband subscribers.
Brendon Foye Mar 21 2017, 11:25AM Telco
iiNet cuts staff with Sydney office closure

iiNet cuts staff with Sydney office closure

Customer service GM explains decision.
Michael Jenkin Dec 6 2016, 6:30AM Telco

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