ombudsman

Telco complaints are on the rise again

Telco complaints are on the rise again

After falling for two years.
Jeremy Nadel May 26 2022, 11:53AM Telco
Online platforms need dispute resolutions for sellers, Ombud says

Online platforms need dispute resolutions for sellers, Ombud says

After receiving 500 complaints from small businesses.
Jeremy Nadel May 11 2022, 3:46PM Digital
Online reseller tops complaints list for third month straight

Online reseller tops complaints list for third month straight

Android Enjoyed attracts more unwanted attention.
Brendon Foye May 29 2018, 10:55AM Mobility
Sydney ISP slams Ombudsman as law unto itself

Sydney ISP slams Ombudsman as law unto itself

SoleNet 'questions TIO's motives' in taking it to court.
Tony Yoo May 29 2015, 3:51PM Collaboration
Sydney ISP hits back at regulators

Sydney ISP hits back at regulators

SoleNet rapped again, but not taking it lying down.
Tony Yoo May 28 2015, 7:15AM Collaboration
Big falls in Aussie telco complaints

Big falls in Aussie telco complaints

Optus not so lucky.
Ry Crozier Oct 29 2012, 1:20PM Collaboration
Victorian IT projects cost twice their budgets

Victorian IT projects cost twice their budgets

Ombudsman slams government project management.
Liz Tay Nov 24 2011, 8:39AM Services
Tax office accounts for $633m IT spend

Tax office accounts for $633m IT spend

Spruiks data centre migration, service consolidation and Change Program.
John Hilvert Nov 7 2011, 9:15AM Services
Telco ombudsman settles Exetel court stoush

Telco ombudsman settles Exetel court stoush

New process to be trialled.
Ry Crozier Jul 15 2011, 8:44AM Strategy
Print toner scandal rocks Vic Govt

Print toner scandal rocks Vic Govt

Inflated costs, lavish gifts.
Ry Crozier Jun 16 2011, 11:42AM Printing
Telcos still ignore customer complaints, says TIO

Telcos still ignore customer complaints, says TIO

Customers believe service providers don't really care.
Staff Writers Oct 24 2009, 12:38AM Mobility
Commander sackings gets review from Workplace Ombudsman

Commander sackings gets review from Workplace Ombudsman

The Commonwealth Workplace Ombudsman will investigate the dismissal of 600 staff at telecommunications and information services company Commander Communications Limited to ensure workers receive their lawful termination entitlements under federal workplace law.
Lilia Guan Feb 11 2008, 2:50PM Collaboration

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