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Home
ombudsman
ombudsman
Telco complaints are on the rise again
After falling for two years.
Jeremy Nadel
May 26 2022, 11:53AM
Telco
Online platforms need dispute resolutions for sellers, Ombud says
After receiving 500 complaints from small businesses.
Jeremy Nadel
May 11 2022, 3:46PM
Digital
Online reseller tops complaints list for third month straight
Android Enjoyed attracts more unwanted attention.
Brendon Foye
May 29 2018, 10:55AM
Mobility
Sydney ISP slams Ombudsman as law unto itself
SoleNet 'questions TIO's motives' in taking it to court.
Tony Yoo
May 29 2015, 3:51PM
Collaboration
Sydney ISP hits back at regulators
SoleNet rapped again, but not taking it lying down.
Tony Yoo
May 28 2015, 7:15AM
Collaboration
Big falls in Aussie telco complaints
Optus not so lucky.
Ry Crozier
Oct 29 2012, 1:20PM
Collaboration
Victorian IT projects cost twice their budgets
Ombudsman slams government project management.
Liz Tay
Nov 24 2011, 8:39AM
Services
Tax office accounts for $633m IT spend
Spruiks data centre migration, service consolidation and Change Program.
John Hilvert
Nov 7 2011, 9:15AM
Services
Telco ombudsman settles Exetel court stoush
New process to be trialled.
Ry Crozier
Jul 15 2011, 8:44AM
Strategy
Print toner scandal rocks Vic Govt
Inflated costs, lavish gifts.
Ry Crozier
Jun 16 2011, 11:42AM
Printing
Telcos still ignore customer complaints, says TIO
Customers believe service providers don't really care.
Staff Writers
Oct 24 2009, 12:38AM
Mobility
Commander sackings gets review from Workplace Ombudsman
The Commonwealth Workplace Ombudsman will investigate the dismissal of 600 staff at telecommunications and information services company Commander Communications Limited to ensure workers receive their lawful termination entitlements under federal workplace law.
Lilia Guan
Feb 11 2008, 2:50PM
Collaboration
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