smbs

Metigy uses AI to boost SMBs’ digital marketing

Metigy uses AI to boost SMBs’ digital marketing

Using data-driven insights to increase engagement.
Ben Moore Sep 9 2021, 11:50AM Sales & Marketing
Customer experience in 2021: The future of CX

Customer experience in 2021: The future of CX

The past year has seen an exponential growth in the use of digital channels.
Steve Bray  Mar 1 2021, 10:14AM Sales
How establishing a remote contact centre could benefit your SME in 2021 and beyond

How establishing a remote contact centre could benefit your SME in 2021 and beyond

For small and medium sized enterprises, having a team of agents working off-site has plenty to recommend it.
Daniel Harding Feb 22 2021, 11:39AM People/HR
Optimising the contact centre: lessons from COVID one year on

Optimising the contact centre: lessons from COVID one year on

The COVID crisis put contact centres to the test in 2020 and highlighted why it matters to ensure yours is robust and ready for anything.
Daniel Harding Feb 1 2021, 10:07AM Sales
Cisco names Mia Distribution to handle SMB products

Cisco names Mia Distribution to handle SMB products

Cisco expands channel for SME routers, switches and access points.
Brendon Foye Mar 13 2019, 12:18PM Distribution
Study: SMBs favour fax machines over laptops

Study: SMBs favour fax machines over laptops

Old technology still favoured by small businesses, while confusion reigns in the cloud.
Nicole Kobie Nov 3 2011, 2:11PM Hardware
Dell consolidates back office for SMBs

Dell consolidates back office for SMBs

A one-stop-brand for server, storage and networking.
Adrian Bridgwater Apr 15 2011, 9:49AM Hardware
VMware launches Go Pro for SMBs

VMware launches Go Pro for SMBs

One management view of virtual and physical machines.
Tom Brewster Jan 31 2011, 8:35AM Services
SMBs get automated marketing portal

SMBs get automated marketing portal

Salmat makes letterboxing a point and click affair.
Sholto Macpherson Nov 30 2010, 4:47PM Sales & Marketing
Microsoft licenses free anti-virus for SMBs

Microsoft licenses free anti-virus for SMBs

Up to 10 PCs for free.
Staff Writers Sep 23 2010, 2:51PM Software
Microsoft says dealers need not fear hosted IT services

Microsoft says dealers need not fear hosted IT services

Hosting is the future, but SMBs still want a trusted local supplier.
Daniel Robinson Jan 21 2010, 9:26AM Services
Polycom targets SMBs with affordable telepresence system

Polycom targets SMBs with affordable telepresence system

The company is also looking for channel partners after opening offices in Perth and Canberra.
Jenny Eagle Jun 22 2009, 3:12PM Collaboration
Tandberg cut-price kit for SMBs

Tandberg cut-price kit for SMBs

Videoconferencing pack includes a hi-def camera, mike and codec unit for much less than the traditional enterprise gear.
Jenny Eagle Jun 19 2009, 2:16PM Collaboration
HP announces new portfolio for SMBs

HP announces new portfolio for SMBs

Includes cloud services, simplified storage kit, and starter virtualisation
bundles.
Daniel Robinson May 29 2009, 2:40PM Servers & Storage
Lan 1 informs resellers of Rudd's 50 percent tax break for SMBs

Lan 1 informs resellers of Rudd's 50 percent tax break for SMBs

Local distributor wants itS channel partners to take advantage of the financial incentives the Federal Government is offering small to medium businesses.

Staff Writers May 18 2009, 9:31AM Finance
Dell tempts SMBs with Vostro revamp

Dell tempts SMBs with Vostro revamp

Hardware vendor offers IT service providers extra support with their end users.

Lilia Guan May 15 2009, 2:24PM Hardware
Pacnet targets Australian SMBs with channel program

Pacnet targets Australian SMBs with channel program

Channel partners will play a key part in helping Pacnet hunt for small to medium business customers.

Staff Writers Apr 3 2009, 2:09PM Collaboration
Telstra makes SaaS available for small business

Telstra makes SaaS available for small business

Telco giant pits itself up against software resellers with SaaS platform for SMBs.
Staff Writers Apr 2 2009, 9:11AM Software
Ingram and Citrix target SMBs

Ingram and Citrix target SMBs

Ingram Micro and Citrix have launched Citrix Access Essentials in Australia.

Staff Writers Feb 13 2009, 2:22PM Software
Opinion: Why SMBs cannot afford to ignore BPM

Opinion: Why SMBs cannot afford to ignore BPM

Paul Berger, managing director of Australian owned business software company, Happen Business, (pictured), talks to CRN about Business Process Management.
Staff Writers Nov 22 2008, 7:55AM Collaboration

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