support

Datto prepares to add local support

Datto prepares to add local support

Partner success and local support people are priority hires to fill new office.
Simon Sharwood May 20 2019, 6:17AM Services
Cisco to upgrade product notifications service

Cisco to upgrade product notifications service

Source of 'inserting a networking cable will turn off the router' news, and more.
Simon Sharwood Mar 15 2019, 12:20PM Networking
Dell extends hardware loyalty to hyperconverged kit

Dell extends hardware loyalty to hyperconverged kit

Don’t get too excited, server-owners, it’s storage-centrism that counts.
Simon Sharwood Sep 10 2018, 6:35AM Hardware
Apple quietly starts directing repairs to Aussie resellers

Apple quietly starts directing repairs to Aussie resellers

Move over Genius Bar: customers can book servicing directly with authorised partners.
Samira Sarraf Dec 13 2016, 12:33PM Hardware
Big loss for Fujitsu: NEC swoops in for $37m govt deal

Big loss for Fujitsu: NEC swoops in for $37m govt deal

Support contract first of many from DFAT.
Paris Cowan Aug 17 2015, 10:09AM Services
Microsoft ends free phone and online help for Windows 7

Microsoft ends free phone and online help for Windows 7

Winding down support for most widely used OS.
Juha Saarinen Jan 14 2015, 10:38AM Software
Windows 7 deadline looms

Windows 7 deadline looms

"Mainstream support" expires in January.
Kevin McLaughlin Jul 10 2014, 8:01AM Software
Windows support scam ringleader convicted

Windows support scam ringleader convicted

Promised to fix imaginary problems on Windows PCs.
Stewart Mitchell Apr 7 2014, 7:48AM Security
Apple quietly pulls support for OS X Snow Leopard

Apple quietly pulls support for OS X Snow Leopard

End of support leaves a fifth of Macs vulnerable to attack
Shona Ghosh Mar 6 2014, 10:15AM Security
Aussie IT jobs slashed at Symantec

Aussie IT jobs slashed at Symantec

More local cuts expected.
Allie Coyne Jul 4 2013, 11:59AM Security
IBM offers managed vendor support services to SMBs

IBM offers managed vendor support services to SMBs

Expands offering to little guys.
Rick Whiting, Jan 21 2013, 8:05AM Services
Google cancels free Exchange ActiveSync support

Google cancels free Exchange ActiveSync support

Paying Apps customers unaffected.
Krishan Sharma Dec 18 2012, 8:06AM Software
NEC scores $12m NSW Police network deal

NEC scores $12m NSW Police network deal

Builds new network operations centre.
Liz Tay , Ry Crozier Oct 11 2012, 7:11AM Collaboration
Infamous Microsoft support scam busted

Infamous Microsoft support scam busted

Scammers use Australia as 'testing ground'.
Darren Pauli Oct 4 2012, 7:09AM Security
Nvidia slammed as 'worst hardware company'

Nvidia slammed as 'worst hardware company'

Linux founder flips off partner.
Staff Writers Jun 18 2012, 3:00PM Hardware
Microsoft kicks off two-year XP countdown

Microsoft kicks off two-year XP countdown

Doesn't recommend waiting.
Liam Tung Apr 11 2012, 8:01AM Software
McDonald's flips IBM

McDonald's flips IBM

Did relationship sour?
Ry Crozier Nov 16 2011, 1:44AM Services
Rackspace offers support for in-house cloud stack

Rackspace offers support for in-house cloud stack

'Private Edition' brings Rackspace support into customer data centres.
Brett Winterford Nov 9 2011, 2:19PM Cloud
Google extends SLA for App Engine platform

Google extends SLA for App Engine platform

Exits preview mode after 3.5 years.
Liz Tay Nov 9 2011, 7:55AM Services
WA Main Roads expands IT outsourcing scope

WA Main Roads expands IT outsourcing scope

Brings traffic light systems and IT transformation under outsourcer's remit.
Ry Crozier Oct 26 2011, 4:07PM Services

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