Telco

Telcos fail complaint-handling audit: ACMA

Telcos fail complaint-handling audit: ACMA

Telcos did not provide enough information for customers.
Nico Arboleda Nov 14 2018, 6:48AM Telco
NBN users increasingly shifting to 50Mbps plans: ACCC

NBN users increasingly shifting to 50Mbps plans: ACCC

2.2 million customers now on speeds of at least 50Mbps.
Nico Arboleda Nov 13 2018, 12:06PM Telco
NBN Co to ease Sky Muster monthly data allowances

NBN Co to ease Sky Muster monthly data allowances

With new Sky Muster Plus plans coming out next year.
Nico Arboleda Nov 12 2018, 12:10PM Telco
Vocus' consumer boss ousted, replaced by Belong founder

Vocus' consumer boss ousted, replaced by Belong founder

Antony de Jong will lead both the consumer and Commander businesses.
Brendon Foye Nov 9 2018, 7:00AM Telco
Telstra CFO resigns to replace Elon Musk as Tesla chair

Telstra CFO resigns to replace Elon Musk as Tesla chair

Robyn Denholm appointed chair of Tesla Motors.
Michael Jenkin Nov 8 2018, 6:22PM Telco
Optus Business takes hit with lower ICT deals

Optus Business takes hit with lower ICT deals

Quarterly revenue hit by decline in voice, IT services.
Nico Arboleda Nov 8 2018, 11:57AM Telco
NBN speeds improve for most, but some are getting left behind

NBN speeds improve for most, but some are getting left behind

ACCC names fastest RSPs of the last quarter.
Brendon Foye Nov 5 2018, 11:25AM Telco
Telstra fault takes down Eftpos and ATMs

Telstra fault takes down Eftpos and ATMs

Crash causes cashless commerce problems.
Julian Bajkowski , Juha Saarinen Nov 5 2018, 10:12AM Telco
Telstra will let customers put consumer electronics on their mobile bills

Telstra will let customers put consumer electronics on their mobile bills

"Just put that smart watch on my bill."
Brendon Foye Nov 2 2018, 6:40AM Telco
MyNetFone launches 4G backup solution

MyNetFone launches 4G backup solution

As part of the telco's push into SMBs.
Nico Arboleda Nov 1 2018, 11:48AM Telco
NBN launches new 1Gbps wholesale product

NBN launches new 1Gbps wholesale product

Enterprise Ethernet connections designed to be built on request.
Michael Jenkin Oct 30 2018, 6:35AM Telco
Union slams Optus boss' threats to sack staff

Union slams Optus boss' threats to sack staff

Allen Lew reportedly threatened sackings over surge in complaints.
Nico Arboleda Oct 30 2018, 6:05AM Telco
Sumo to offer NBN services bundled with electricity

Sumo to offer NBN services bundled with electricity

Joins Amaysim, Dodo and Origin Energy.
Nico Arboleda Oct 26 2018, 10:36AM Telco
Amaysim exits broadband market after 18 months

Amaysim exits broadband market after 18 months

Sells off customer base for $3 million.
Brendon Foye Oct 26 2018, 10:35AM Telco
NSW govt seeking proposals for public safety broadband

NSW govt seeking proposals for public safety broadband

NSW Telco Authority calling on interested telcos.
Nico Arboleda Oct 25 2018, 11:16AM Telco
Complaints against Telstra, Optus, Vodafone down

Complaints against Telstra, Optus, Vodafone down

Communications Alliance praises improvement in customer service.
Nico Arboleda Oct 25 2018, 6:46AM Telco
Commander sues reseller over contract breach

Commander sues reseller over contract breach

Anderson IT Systems accused of poaching Commander customers.
Nico Arboleda Oct 24 2018, 7:15AM Telco
Harbour ISP names Michael Giusti CEO

Harbour ISP names Michael Giusti CEO

Replacing Adam Simpson, who left in May.
Nico Arboleda Oct 23 2018, 11:12AM Telco
Optus, Telstra, TPG publish peering criteria for interested ISPs

Optus, Telstra, TPG publish peering criteria for interested ISPs

Quelling ACCC's concerns over competition with smaller ISPs.
Nico Arboleda Oct 23 2018, 11:06AM Telco
Telstra failed to connect 1400 Triple Zero calls: ACMA

Telstra failed to connect 1400 Triple Zero calls: ACMA

Following a damaged cable in regional NSW in May.
Nico Arboleda Oct 22 2018, 11:07AM Telco

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