Telco

Telco complaints fall, issue complexity rises

Telco complaints fall, issue complexity rises

More than half of TIO complaints went unresolved in 18/19.
Brendon Foye Sep 25 2019, 6:45AM Telco
Vocus becomes Google Cloud reseller, partner and customer

Vocus becomes Google Cloud reseller, partner and customer

Dubs itself "key sales channel" for government and enterprise.
Brendon Foye Sep 24 2019, 6:27AM Cloud
Major Perth-to-Singapore submarine cable cut

Major Perth-to-Singapore submarine cable cut

SEA ME WE 3 sinks. Again.
Simon Sharwood Sep 23 2019, 11:50AM Telco
TPG email wobbles again

TPG email wobbles again

Telco confirms second outage, this time with same-day restoration.
Nico Arboleda Sep 23 2019, 11:49AM Telco
Sydney telco nabbed over NBN information rules

Sydney telco nabbed over NBN information rules

Infinity Telecom catches ire from ACMA.
Nico Arboleda Sep 20 2019, 6:29AM Telco
Calibre One, Telstra transforms network for NT regional communities

Calibre One, Telstra transforms network for NT regional communities

Connecting optic fibre services up north.
Brendon Foye Sep 18 2019, 12:12PM Telco
Hey Google, why are you in bed with Telstra?

Hey Google, why are you in bed with Telstra?

To make mobile calls on smart speakers, that's why.
Simon Sharwood Sep 18 2019, 6:57AM Telco
Service Stream scores with NBN Co again

Service Stream scores with NBN Co again

Extends deal worth hundreds of millions a year.
Staff Writers Sep 18 2019, 6:12AM Telco
NBN Co to slash wholesale prices

NBN Co to slash wholesale prices

Responds to retail profit pressure with deep discounts.
Brendon Foye Sep 17 2019, 12:00PM Telco
Telstra backdoors rivals with eSIM support

Telstra backdoors rivals with eSIM support

Launches this week alongside new iPhone range.
Nico Arboleda Sep 17 2019, 11:53AM Mobility
Telstra plans real-time technician location updates

Telstra plans real-time technician location updates

CEO Andy Penn teases no more blind waiting around for someone to show.
Simon Sharwood Sep 16 2019, 12:00PM Telco
Telco scores grant to build rural QLD broadband network

Telco scores grant to build rural QLD broadband network

Field Solutions Group to deploy fibre and fixed wireless to the Shire of Bulloo.
Nico Arboleda Sep 16 2019, 11:52AM Telco
Kogan and Spark feud over the colour orange

Kogan and Spark feud over the colour orange

Kiwi telco accused Kogan of lifting marketing colours.
Brendon Foye Sep 13 2019, 11:48AM Telco
Vocus chief slams "broken" NBN pricing model

Vocus chief slams "broken" NBN pricing model

Claims NBN prioritises cost recovery over “recognising the real value” of the network.
Nico Arboleda Sep 13 2019, 6:44AM Telco
5G Networks acquires Sydney co-lo provider

5G Networks acquires Sydney co-lo provider

Pays $3.5m for Australian Pacific Data Centres.
Nico Arboleda Sep 12 2019, 11:02AM Data centre
NBN Co is building a user-facing technical field force

NBN Co is building a user-facing technical field force

To work "predominantly inside the customer’s premises."
Ry Crozier Sep 12 2019, 8:29AM Telco
DTA seeks feedback on new telco marketplace

DTA seeks feedback on new telco marketplace

Set to launch next year to replace three panels.
Nico Arboleda Sep 11 2019, 6:02AM Telco
Vodafone, TPG accuse ACCC of harming competition

Vodafone, TPG accuse ACCC of harming competition

Court battle commences.
Sonali Paul Sep 10 2019, 2:37PM Telco
Telco BVivid fined for misleading NBN calls

Telco BVivid fined for misleading NBN calls

Admitted telling customers internet would be cut without NBN switch.
Brendon Foye Sep 10 2019, 11:42AM Telco
Over the Wire directors victorious over co-founder in court battle

Over the Wire directors victorious over co-founder in court battle

Judge says plaintiff was not reliable in dispute over IPO timing.
Brendon Foye Sep 10 2019, 6:55AM Telco

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