UPS supplier Eaton has appointed Filip Banovac as general manager of services for Australia and New Zealand.
Banovac joined the multinational vendor late last year following stints with Philips and Schneider Electric in service operations leadership roles.
“We are excited to welcome Filip to the team and look forward to working with him as he strengthens Eaton’s service capability, while introducing more roles to support our customers,” Eaton ANZ managing director Gordon Makryllos said.
Makryllos added that Banovac’s leadership expertise in people development, customer experience and service operations would "deliver service transformation” for both power distribution and power quality markets, including DC power.
Prior to joining Eaton, Banovac was most recently ANZ head of commercial operations with Philips for just under two years, that stint followed a ten-year run with Schneider Electric, across various service operations roles.
“Population growth, infrastructure investment and technology is driving rapid change across many industries – whether its telecommunications preparing for 5G, or manufacturers embracing IoT,” Banovac said.
“Eaton recognises strong local service capability and customised engineering solutions will be essential for driving innovation and customer satisfaction across these industries.
“That is why Eaton is investing in its services team, expanding its local research and development capability in Australia and New Zealand – while introducing new roles and processes that will transform the way we service customers and partners across the region.”